Supply Chain Management

Course Objectives

At the end of the course the student will have the ability to:

  • Define supply chain, supply chain management, distribution channel, demand management, distribution management, and logistics management.
  • Describe the different types of supply chains.
  • List and describe the various components of a supply chain.
  • Explain the role of information systems and information technology in supply chain management.
  • Describe the functions of supply chain management and logistics.
  • Explain the motivations for supply chain management.
  • Explain how to make supply chain decisions.
  • Describe different supply chain designs.
  • Explain global supply chains and virtual supply chains,
  • Explain the relationship between supply chain/logistics strategy and the structure of the organization
  • Describe how organizational structure affects performance.
  • Explain the changing appearance of logistics and supply chain organizations within the firm.
  • Explain the purchasing, transportation, inventory management, production planning and control, physical distribution, and MIS functions as they relate to Supply Chain Management.
  • Describe the process of Supply Chain Management Performance Measurement.
  • Describe, in general terms, the future of Supply Chain Management.

Course Content

Supply Chain Management: Introduction

  • Understand the development of supply chain management in leading corporations.
  • Appreciate the importance and role of supply chain management among private and public organizations.
  • Understand the contributions of a supply chain approach to organizational efficiency and effectiveness.
  • Analyze the benefits that can accrue from implementing effective supply chain practices.
  • Understand the major challenges and issues facing organizations developing and implementing supply chain strategies.
  • Discuss the major change drivers in our economy and in the global marketplace.

The Bullwhip Effect

  • Describe the Supply Chain Bullwhip effect.
  • Explain what causes it.
  • Explain how to minimize its impact.
  • Explain how VMI can help to minimize the Bullwhip effect.

Types of Supply Chains

  • Identify the different types of supply chains and the advantages/disadvantages of each.
  • List and describe the following types of supply chains:
  • None
  • Don’t Know
  • Tie Down the Firm
  • Nano-Chain
  • Micro-Chain
  • Project Logistics
  • Cash-to-Cash
  • Synergistic
  • Demand Chain
  • Extended Supply Chain
  • Market Dominance
  • Supply Integration
  • Speed to Market
  • Innovation
  • Value Chain
  • Information Networks

Supply Chain Strategy and Organization

  • Examine the relationship between supply chain/logistics strategy and the structure of the organization;
  • Appreciate the influence of organizational structure on logistics performance; and
  • Review the changing appearance of logistics and supply chain organizations within the firm.

Global Supply Chains

  • List the pros and cons of globalization.
  • List and explain the objectives of global supply chains.
  • List and describe the challenges to developing global supply chain.
  • Explain several important global supply chain considerations.
  • Explain how to develop and implement global supply chains.
  • List and describe the critical success factors for global supply chains.

Purchasing in the Supply Chain

  • Understand the role and nature of purchasing/procurement management in a supply chain context.
  • Explain the different types of inbound systems.
  • Discuss the major materials management activities.
  • Understand the purchasing/procurement process.
  • Explain the risk/value technique for determining purchased item importance.
  • Identify the four steps necessary for effective purchasing/procurement.
  • Explain the criteria for evaluating suppliers.
  • Examine the role of E-commerce in the procurement process.

Transportation in the Supply Chain

  • The macroeconomic and microeconomic roles of transportation;
  • The characteristics of various transportation modes;
  • The various methods of ownership.
  • The economics of movement.
  • The changing environment in which transportation operates.

Production Planning and Control in the Supply Chain

  • The importance of a production planning and control system.
  • How to use a planning and control system to effect efficient and effective production/maintenance/repair.
  • Five Levels in a Typical Manufacturing/Operations Planning and Control (MPC) System.
  • Production/Operations Planning Strategies.
  • The importance of the Master Production Schedule.

Inventory Management in the Supply Chain

  • Understand the fundamental differences among approaches to managing inventory.
  • Appreciate the rationale and logic behind the Economic Order Quantity (EOQ) approach to inventory decision making, and be able to solve some problems of a relatively straightforward nature.
  • Understand alternative approaches to managing inventory --- JIT, MRP, and DRP.
  • Explain ABC Analysis.
  • Realize how variability in demand and order cycle length affects inventory decision making.
  • Know how inventory will vary as the number of stocking points decreases or increases.
  • Recognize the contemporary interest in and relevance of time-based approaches to inventory management.
  • Make needed adjustments to the basic EOQ approach to respond to several special types of applications.

Physical Distribution Management: Demand Management and Customer Service

  • Understand the critical importance of outbound-to-customer logistics systems.
  • Appreciate the growing need for effective demand management.
  • Know the types of forecasts that may be needed, and understand how collaboration among trading partners will help the overall forecasting and demand management process.
  • Identify the key steps in the order fulfillment process, and understand how effective order management can create value for a firm and its customers.
  • Realize the meaning of customer service, and understand its importance to logistics and supply chain management.
  • Understand the difference between logistics and marketing channels, and understand that goods may reach their intended customer via a number of alternative channels of distribution.

Information Systems in the Supply Chain

  • Understand the overall importance of information systems to logistics and supply chain management.
  • Recognize key issues in information systems.
  • Know what is meant by the quality of information, and know what to measure to assure that this quality exists.
  • Understand the architecture and objectives of information systems.
  • Appreciate the role of logistics in the “connected” economy, and appreciate how evolving technologies are impacting logistics and logistics processes.
  • Identify the structural components of the logistics information system, and understand how each contributes to the overall effectiveness of logistics and supply chain processes.
  • Appreciate the importance of adapting to new information technologies.

Performance Measurement in the Supply Chain

  • Understand the scope and importance of performance measurement.
  • Explain the characteristics of good performance measures.
  • Discuss cost and service performance measurement and quantification.
  • Understand transaction and revenue measurement and quantification.
  • Explain supply chain channel measurement.
  • Discuss overall supply chain metrics.

Supply Chain Future Challenges

  • Understand what is meant by strategy and how it applies to logistics and supply chain management.
  • Trace the stages in the evolution of strategic planning and its application to logistics and supply chain management.
  • Have a working knowledge of how logistics and supply chain strategies have benefited individual business firms.
  • Explain the relevance and importance of logistics and supply chain strategies of the following types: time-based, asset productivity, technology-based, and relationship-based.

Recommended Text:

Book Title -: Supply Chain Management: Strategy, Planning, and Operation (5th Edition)
Author/s -: Sunil Chopra and Peter Meindl (2010).
Publisher -: Upper Saddle River, NJ: Prentice Hall, 2012

Book Title -: Essentials of Supply Chain Management, (Third Edition)
Author/s -: Michael H. Hugos.
Publisher -: Harlow : John Wiley and Sons, 2011.