Operations Management - MG 417

Course Objectives

The course's objective is to develop the student's understanding of the value of the
Operations Management function within the overall management of an enterprise.
Starting with an introduction, the lectures review elements of Design as well as
Planning and Control of Operations Management systems

Course Content

Operations Management
The Strategic role & objectives of operations
Operations strategy
Process design
The design of products and services
Supply network design
Layout and flow
Process technology
job design and work organization
The nature of Planning and control
Capacity planning and control
Inventory planning and control
Supply chain planning and control
Enterprise resource planning
Lean Operations and JIT
Product planning and control
Quality planning and control
Operations improvement
Failure prevention and recovery
Managing Improvement the TQM approach

Recommended Text:
Operations Management 4 d ed - Slack, Chambers & Johnston, Prentice Hall